We, Kong Software., JSC appreciate you visiting our website and your interest in our services. We understand that it is our social responsibility to be aware of the importance of personal data provided by you and that we have to ensure full protection in the management of personal data. We, therefore, define our General Privacy Policy as follows. Note that if you are residents of the European Economic Area, please also refer to our GDPR Privacy Policy.
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I/ FACEBOOK INSTANT GAMES USERS
Kong Software., respects and protects your personal data. It's forbidden that store Meta platform data on organizational devices (laptops, tablets, etc.) and removable media (USB devices, phones, etc.)
The game application does not store any data, the specific process is as follows:
1. We develop games ("Facebook Instant Games") that are available on the social network Facebook, a platform provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). In this privacy policy, we inform you of the collection, processing, and use of data concerning the Facebook Instant Games.
2. When you first access one of our Facebook Instant Games, Facebook will assign you one unique ID per Facebook Instant Game (the "Facebook Instant Game ID"), which is linked to your personal information, and will disclose this ID to us. Facebook also provides us with the first name you have entered in your Facebook account, your profile picture, the language selected, and the country you are playing from. Further, Facebook checks which other Facebook users, with whom you are connected on Facebook (so-called Facebook friends), have already played the respective Facebook Instant Game and notifies us of the results.
Kong Software., JSC receives and uses the Facebook Instant Game ID and the other aforementioned data solely to create your player profile in the Facebook Instant Game to the extent necessary for using the game. Hence, the data processing in this context is carried out for the purpose of performing the contract with you on the use of the Facebook Instant Game pursuant to Art. 6 (1) (b) GDPR.
We would like to point out that Kong Software., JSC does not receive any additional personal data from your Facebook user account. Kong Software., JSC will not use the data to identify you or to create user profiles for purposes other than providing the Facebook Instant Games. If you want to have the aforementioned data on you including the player profile deleted, you can, for example, send an email to games@kongsoftware.com. In order to be able to identify the data concerning you for deletion, we need your Facebook Instant Game ID. Please note that it is not possible to use Facebook Instant Games without such a player profile. If you use our Facebook Instant Games again after the deletion of your player profile, a new player profile will be set up for you.
3. In order for you to access and play the respective Facebook Instant Game including all game functions, Kong Software., JSC collects and processes data on the use of the Facebook Instant Game (data on game progress such as completed levels, decisions, and answers made in the game, jokers and player aids used, high scores achieved, ongoing and paused game sessions). This data is linked to the Facebook Instant Game ID and added to your player profile by Kong Software., JSC. The processing of this data for the use of the Facebook Instant Game is carried out for the performance of the contract with you on the use of the Facebook Instant Game pursuant to Art. 6 (1) (b) GDPR. Kong Software., JSC does not receive any further personal data of your Facebook account and is not able to identify you via the Facebook Instant Game ID. Kong Software., JSC will not use this data to create user profiles for any other purpose than to provide the Facebook Instant Games.
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II/ MOBILE APP
1. Personal data obtained from You
We may obtain the following personal data if you our online game services and other game services, our social networking services, and gamification services:
2. Other Information Obtained by Us
We may obtain the following information if you use our services.
(1) Device Information
We may obtain an identifier of your device and IP address if you use our services through such a device. We, also, may obtain the name and type of your device, phone number, your country, user name, and/or email address associated with your device with which you decide to provide us.
(2) Location Information
We may obtain your location information if you approve to provide such location information in using our apps through your device.
(3) Gameplay Information
We may obtain gameplay information. Such gameplay information includes gameplay count, game setting, number of items possessed, game score, gameplay history, etc., and does not include any information whereby a specific individual can be identified.
(4) Cookies and Other Technical Information
We may obtain and/or analyze the following technical information if you access to our services:
We may combine any of information above with user ID for our internal use.We may use (i) web beacon technology whereby we identify whether our customers refer to our specific webpages or whether our customers open our specific email and (ii) tracking pixel and other technology which enable us (i) to distinguish newly registered customers from other customers and send specific promotion messages to such newly registered customers only, (ii) to identify customers who has newly installed our software and (iii) to provide our advertisement to our customers browsing websites other than our websites, whereby we provide efficient advertisements to you.
(5) Information Obtained in Connecting with Other Provider’s Services
We may obtain your user ID and other information possessed by other service providers if you approve to disclose such information to us through privacy settings provided by such other service providers.
3. Purpose of Use
We use personal data provided by you for the following purposes only:
4. Safety Management Measures
We will manage your personal data in strict manners, take appropriate measures so as to prevent accidents including unauthorized access, loss, destruction, falsification, leakage, etc. and take prompt remedial actions if such accidents happen.We may provide your personal data to a third party who handles such personal data for us, and if we provide your personal data to such third party, we enter into a non-disclosure agreement with such third party and otherwise supervise such third party so that such third party handles such personal data properly.If you request to access, correct, delete your personal data, we will, promptly after identifying you, respond to your requests.
5. Disclosure and Provision to Third Party
We will not disclose or provide your personal data to a third party unless (i) we obtain your approval, (ii) we provide your personal data to a third party who handles such personal data pursuant to Article 4 of this General Privacy Policy and any applicable provisions of Act on the Protection of Personal Information in Japan, or (iii) we otherwise provide personal data in a manner permitted under Act on the Protection of Personal Information in Japan or any other applicable laws and regulations.
6. Anonymously Processed Information
7. Handling of Information Obtained from You Other Than Personal Information
We take necessary and appropriate safety measures for handling such information obtained from you other than personal data.
8. Compliance with Applicable Laws and Regulations and Guidelines
We comply with Act on the Protection of Personal Information in Japan and other applicable laws and regulations and guidelines with regards to personal data protection in handling personal data we have received.
9. Efforts to Continuous Improvement
We make efforts to improve and maintain our activities to protect personal data continuously.
10. Inquiries with regards to Handling Personal Data (Contact Point for Inquiries and Complaints)
We have appointed a data protection officer (“DPO”) for our company. If you have any inquiries or complaints with regards to our handling of your personal data or if you request us to provide, correct or delete your personal data, please contact to the following email address:
11. Amendment and Notification of Privacy Policy
We may amend our privacy policies without any prior notification to you so as to further protect your personal data or to adapt to the enactment of or amendment to applicable laws and regulations. While we will not inform you of such amendment individually, please be sure to refer to our latest privacy policies posted in this website.
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Special Provisions for Information Obtained through Facebook
While we provide our online game services on Facebook, a social network services provided by Meta Platforms, Inc. (formerly known as Facebook, Inc.), (“SuperAppli Facebook Game Services”), we hereby pledge to manage and protect personal data obtained through Facebook properly in compliance with the following special provisions as well as other provisions of our privacy policies. In the event that there is any conflict or inconsistency between provisions of our privacy policies and the following special provisions, the following special provisions will prevail:
1. Purpose of Use
We will not use your personal data obtained through Facebook for any purpose other than that of providing SuperAppli Facebook Game Services to you.
2. Type of Information Obtained through Facebook
We may obtain following information through Facebook:
3. Prohibition of Combining Personal Data with Other Information
We will not combine your personal data obtained through Facebook with your information received from any other third party so as to identify you.
4. Prohibition of Provisions of Personal Data without Consent of Meta Platforms, Inc.
We will not provide your personal data obtained through Facebook to any third party (including subcontractors) without consent of Meta Platforms, Inc.
5. Handling of Personal Data at the End of Services through Facebook
We will delete all of your personal data obtained through Facebook by the time we cease to provide SuperAppli Facebook Game Services through Facebook.
6. Request for Deletion
You can, through setting functions of Facebook, request us to delete your information obtained by us through Facebook (please refer to Facebook help webpages for the detailed steps). Your request for deletion will be completed within one day after such request in normal cases. You can check our processing status of your request through deletion request screen.
7. Amendment to Special Provisions
If any amendment to this Special Provisions is required, we will consult with Meta Platforms, Inc. and follow its instructions, if any.
Revised on 6th June, 2023
Address: Hanoi, Vietnam.
Phone Number: (+84) 79.613.8688
Email: games@kongsoftware.com
Tax Code: 0109525301
© 2021, Kong Software. All Rights Reserved.